Our team of clinical experts are committed to providing you with the best service possible. To ensure we continue to meet your needs, we welcome your feedback. If you or your family has any concerns we encourage you to discuss this with Mark Shirley CEO;  phone us on 0800 800 288 (then select option 2).

Alternatively, you can make the complaint in writing by posting or emailing a letter addressed to Mark Shirley.

Postal Address: PO Box 5273, Dunedin 9058

Email Address: mark.shirley@southernrehab.co.nz


You can expect us to acknowledge your complaint within 5 working days and get back to you about the outcome within 3 weeks.

Other organisations that you may wish to raise concerns with are:

Health and Disability Advocacy Service : 03-377-7501

Health and Disability Commissioner : 0800-11-22-33